Privacy
Dear guest,
in accordance with applicable privacy laws (EU Regulation no. 679 - 2016), we take this opportunity to inform you that your personal data will be processed in an ethical and transparent manner, only for lawful purposes, in order to protect your privacy and your rights.
The processing occurs manually and using IT tools and has the following purposes:
To obtain and confirm reservations for accommodation and other services and to provide such services as requested. Since this processing is necessary to define our contractual relationship and to perform under our contract with you, your consent is not required, unless certain "sensitive" information is provided. If you refuse to provide your personal data, we will not be able to confirm your booking or provide you with the requested services. Processing will cease once you check out, although some of your personal information may (or in some cases, must) continue to be processed for the purposes and in the manner described below;
To comply with our "Public Security Law" (art. 109 Royal Decree no. 773 of 18/6/1931) which requires us to provide the identification data of our guests to the police, for public security purposes, according to the methods established by the Ministry of the Interior (Decree 7 January 2013). The provision of data is mandatory and does not require your consent. If you refuse to provide this information, we will not be able to accommodate you in our chambres d'hôtes. The data acquired for these purposes will not be stored by us, unless you provide consent to their storage as required in point 4, below;
To comply with applicable administrative, accounting and tax regulations. For these purposes your consent is not required. Personal data is processed by us and our data processors and is disclosed outside the company only when and if required by law. In case of refusal to provide the data requested for the purposes indicated above, we will not be able to provide you with the requested services. The data acquired for these purposes are retained by us for the legally required period (10 years - or more, in case of tax audits);
To speed up check-in on your next visit to our hotel. For these purposes, after obtaining your consent (revocable at any time), your data will be stored for a maximum of 3 years and will be used the next time you are our guest, for the reasons listed above;
To allow you to receive messages and phone calls during your stay. For these purposes your consent is required. You can withdraw your consent at any time. This processing, if consent is granted, will end at the time of check out;
To send you advertising messages and updates on special rates and promotions. To this end, subject to your consent, your data will be stored for a maximum of 3 years and will not be passed on to third parties. You can withdraw your consent at any time;
For the purposes of protecting people, property and company assets, use a video surveillance system for some areas of the chambres d'hôtes, duly identified by signs. Your consent is not required for this processing because it is conducted in accordance with our legitimate interest in safeguarding people and property from potential violence, theft, robbery, damage and vandalism. Surveillance is also conducted for the purposes of fire prevention and safety and health at work. Recorded images are deleted after 24 hours, except on holidays or other days when the business is closed; images are never kept for more than a week. These images are not subject to disclosure to third parties, except as required to comply with specific investigative requests by a court or the police.
We do not collect data from anyone under 16. If you are under the age of 16, please do not sign up for our services. If we notice that we are processing data of anyone under the age of 16, we will promptly remove such data from our records.
We also wish to inform you that the European Regulation grants you certain rights, including the rights of access, rectification, cancellation, limitation or opposition to the processing of your data, as well as the rights to data portability, when and to the extent applicable (Articles 15-22 EU Regulation no. 679, 2016). You can also lodge a complaint with the Guarantor Authority for the protection of personal data, according to the procedures established by the applicable legislation.
For any other concerns and to assert your rights under the EU Regulation, please contact:
Data controller
Mario Bertuletti
info@lobarba.it
+39 320.4251778
